Here is a selection of answers to some of the questions that we get asked the most.

We are currently accepting Private patients, call our Front Desk Team on 01772 458855 to find out more or to inquire about treatments we can provide.

If you would like to become an NHS patient, please contact the Front Desk Team and place your name on our in-house waiting list.

Yes; you can access the Front Desk, Waiting Area and both ground floor Treatment Rooms.

Yes; please let the Front Desk Team know when booking your appointment and they will ensure that your dentist has a ground floor Treatment Room available on that date.

There are local roads with 1 hour free parking. A pay and display car park is available at the Train Station for a reasonable price.

If you are coming to see us for Implant or Facial Aesthetic treatment and you park on the Train Station, we will validate your parking. Please ask the Front Desk Team for more information.

Yes; payment for treatment can be made by Cash or Credit/Debit card (except American Express).

Yes – as far as possible your dentist will provide you with a printed, itemised, bespoke treatment plan. They will also discuss all you treatment options and it is up to you to decide what solution you would like to choose.

All complaints are dealt with courteously and promptly to resolve the matter as quickly as possible. Take a look at our complaints policy or contact the Front Desk Team on 01772458855 for more information.

Complaints handling policy